Exchanges & Returns
If you’re not 100% satisfied with one of your Tucker & Twig products please contact firstname.lastname@example.org within 30 days of receiving your order and we’ll help get the process started. We require a proof of purchase (e.g. your order number, order confirmation email, etc).
If you're experiencing an issue with a product, please reach out within 48 hours of receiving your order and include photos with a detailed description in your email so that can determine how to best lend a helping hand.
NOTE: We are unable to cover any shipping fees. Discontinued items, limited edition release items, and gift cards are final sale and not eligible for returns or exchanges.